Mar 1st Reduced Support Capacity

Due to staff sickness, our support team is currently running at a 60% reduced capacity. Delays will be seen in answering all tickets submitted to our support team. Unless your service is offline we would encourage you to refrain from submitting product support tickets for the time being. We thank all of our customers whilst we work hard to bring ... Read More »

Apr 29th Annual Staff Training

The end of May marks our annual staff training and as such some dates through May 2016 we will only be offering limited support. Support will only be given to urgent essential issues where a server or service is not connectable. This does not include ip blocks in our network firewalls. This year our annual training takes place 27th May 2016 ... Read More »

Feb 10th Save On Reseller 3

Visit our website Sales and Support:   Feb 2016 - Past Reseller Offer Reseller Web Hosting Plan #3 With WHMCS & Unlimited SSL Certificates When we introduced free ssl certificates for every domain name hosted by our resellers we knew it ... Read More »

Oct 14th The New 2016 Sever Range Is Here

Final Q4 Update 2015 2016 is fast approaching and the new server range has arrived. It only seems like yesterday when we were announcing the 2015 server range with remote controls and multiple locations for vps servers! What a year it’s been! This year’s new range includes great performance increases, higher frequency memory and huge 10GB ... Read More »

Oct 1st German Server Price Changes

We’re making some changes to the IP allocations on our German servers. Previously these units could only accommodate a maximum of 3 single additional IPs and whole subnets of /27 /28 /29 (8, 16 & 32 IPs).  These additional subnets were subject to a flat setup fee of £15 plus the cost of the ordered subnet. The good news is that we’re ... Read More »

Aug 7th Recent Site Updates, WHMCS V6

Finally, after a year in production we released v3 of First2Host, a totally responsive design adding solid state drives (SSDs) Hybrid servers and 5 vps locations, not to mention a nice new hot design with actual footage from our German and Miami data centre. When we first started developing our client area side of things WHMCS v6 had not been ... Read More »

Jun 19th Customer Update Q3 2015

Bringing you closer to your account Version 3 of our website, a complete overhaul is now well underway and with the release of WHMCS V6 RC1 were going to look at some of the new features we are currently working into our site it’s an exciting time to be a customer with First2Host!. We’re bringing reseller customers closer to their ... Read More »

May 8th Staff Training and Development Days

Upcoming Staff Training And Development Days Support for our products will be heavily reduced on the below dates to allow for staff training on the new build of WHMCS (V6). V6 of WHMCS is bringing huge benefits to our customers including a new fully responsive website design, new features like name spinning and custom DNS and more importantly ... Read More »

Mar 16th Change To PayPal Billing Terms

Updates to Invoice Payments Via PayPalAs a provider of reliable budget Hosting services we take payments using PayPal, As such PayPal take a percentage of your transaction to cover fee's for using the payment gateway. For years we have incorporated this payment into services to mitigate the need to pass the cost onto you, the customer, ... Read More »